Legal notice
Website operator and seller:
NORTHWICK HOUSEHOLD LLC
Website: https://northwickhousehold.com
Email: support@northwickhousehold.com
Phone: +1 (267) 972-3373
Business, dispatch and return address:
5993 Hill Ave
Bowling Green, KY 42116
United States
Customer service hours: Monday-Friday, 9:00 a.m.-5:00 p.m. Central Time (CT), excluding U.S. federal holidays. CT follows CST (UTC-6) or CDT (UTC-5), as applicable. Business-day order cutoff: 5:00 p.m. CT.
NORTHWICK HOUSEHOLD LLC is a Kentucky limited liability company.
1. Scope
This website offers household outdoor grills, griddles, barbecue tools, grilling cookware and covers for eligible U.S. delivery addresses. Purchases are governed by the Terms of Service and applicable payment, shipping and return policies. The Privacy Policy and Cookie Policy explain personal information and technology use.
2. Product Information and Use
Listings identify dimensions, colors, materials, quantity, construction and included components. Only expressly listed items are included. Fuel, gas cylinders, regulators, hoses, support tables, utensils, food and other props are excluded unless a listing says otherwise.
Product origin, certifications, manufacturing methods, material grades and performance ratings apply only when stated and supported for the particular item. U.S. company registration or a U.S. dispatch address does not establish that a product is manufactured in the United States. We do not imply independent certification or approval merely because an item is offered for sale.
Photographs and other visual presentations illustrate appearance and use. Lighting, styling and screen settings may affect appearance but do not excuse material differences from the description. Product-specific safety instructions take precedence over an illustrative scene.
Follow supplied assembly, operating, cleaning and storage instructions. Fuel-burning equipment is for outdoor use only and must not be used in enclosed spaces. Use the stated fuel type and correctly matched components. Keep children and pets away from hot equipment. Check appliance clearance and accessory fit; use suitable heat protection; and stop using damaged or unsafe products. A cover must only be placed on a completely cold appliance. Do not assume a serving rack, plastic grip or accessory has a particular heat rating unless expressly stated for that item.
3. Website Content and External Links
Website text, imagery, design and branding are protected by applicable intellectual property law where protection applies. Use beyond personal browsing and purchase records requires authorization unless permitted by law. Third-party marks remain their owners' property.
Independent websites and payment services have their own content, terms and practices. Links do not place them under our control or remove our responsibilities as the seller.
4. Errors and Legal Rights
Contact us about apparent listing errors, product safety issues or legal concerns. We review them and address affected orders under our policies and applicable law. Nothing in this notice excludes non-waivable consumer rights, applicable statutory or implied warranties, or liability that cannot lawfully be excluded.
See the Terms of Service for governing law, disputes and changes. Send legal or intellectual property correspondence to support@northwickhousehold.com with a description of the concern, the relevant page or content, and your contact information. Do not include unnecessary sensitive information.